Privacy Policy for Koutalis

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Last updated: 06.06.2023

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1. Introduction

 

This Privacy Policy explains how Koutalis ("we," "us," or "our") collects, uses, shares, and protects information in connection with the services we offer at www.koutalis.com (the “Site”). By accessing or using our Site, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

 

2. Information We Collect

 

2.1 Personal Information

When you use our Site, we collect personal information that you provide to us. This may include your name, email address, phone number, shipping address, and payment information. We collect this information when you place an order, create an account, subscribe to our newsletter, or contact us for support or inquiries.

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2.2 Non-Personal Information

We automatically collect certain non-personal information when you visit our Site, such as your IP address, browser type, device type, and the pages that you visit. We also collect non-personal information through cookies and other tracking technologies. This information is used to analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole. It helps us improve our services and enhance the user experience.

 

3. How We Use Your Information

 

3.1 To Provide Our Services

We use your personal information to process your orders, deliver products and services, process payments, and communicate with you about your orders. This includes order confirmation, shipping updates, and customer support.

 

3.2 To Improve Our Services

We use your non-personal information to analyze how our Site is used and to improve our services and user experience. This information helps us understand user preferences, identify popular features, and make enhancements to our Site.

 

3.3 For Marketing Purposes

With your consent, we may use your personal information to send you newsletters, promotional materials, and other communications about our products, services, and special offers. You have the right to opt-out of receiving such communications at any time.

 

4. How We Share Your Information

 

4.1 Third-Party Service Providers

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, marketing services, and customer service. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

 

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or protect and defend our rights or property.

 

5. How We Protect Your Information

 

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. We use industry-standard encryption technologies and follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

6. Your Choices

 

You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided in Section 8 (Contact Us) of this Privacy Policy. Additionally, you can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

 

7. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

 

8. Contact Us

 

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Koutalis International Kavisli Sok. 16, Suadiye - Kadıköy TR-34740 Istanbul - Türkiye Email: contact@koutalis.com

 

Thank you for taking the time to read our Privacy Policy.